MVNO TruConnect Urging Delay In ACP Enrollment Freeze

Jan 30, 2024

Washington, D.C., Jan. 30, 2024 – A wireless reseller is floating a couple of ideas for altering the plan to shut down the Affordable Connectivity Program (ACP).

Earlier in the month, MVNO provider TruConnect urged the Federal Communications Commission to freeze the ability of ACP enrollees to transfers their benefits to new Internet Service Providers (ISPs) after Feb. 7 when the ACP is no longer accepting new enrollees.

Last week, TruConnect representatives went back to the FCC with a new proposal: Move the Feb. 7 enrollment freeze “to the end of February.”

In a Jan. 26 filing with the FCC, TruConnect did not offer a specific justification for moving the enrollment freeze back a few weeks. The company’s outside counsel Judson H. Hill did not respond to an email seeking additional information.

The ACP, begun in late 2021, is expected to terminate in April without new funding from Congress. The program – which takes off $30 from monthly Internet bills for low-income households – has more than 22 million households enrolled, according to the FCC. The White House has asked for $6 billion in new ACP funding.

The FCC has not adopted a transfer freeze. Instead, ISPs have the choice of accepting transfers after the enrollment freeze takes effect.

TruConnect – whose website serves as an online portal to enroll ACP beneficiaries – urged the FCC to couple the enrollment freeze with the benefits transfer freeze. Pairing the two could extend ACP available funds beyond April while Congress debates whether to extend the program, the company said.

“We emphasized the urgency to if still possible establish both a later ACP ... enrollment freeze and to require a freeze in subscriber benefit transfers,” TruConnect said.

Based in Los Angeles, TruConnect is headed by Co-CEOs Nathan Johnson and Matthew Johnson, who are brothers. Nathan Johnson is a board member with CTIA, the leading wireless industry trade association based in Washington, D.C.